The Loading Dock Equipment, Inc. Difference

At Loading Dock Equipment, our mission is to serve our customers through (S)afety, (E)arning of Trust, (R)espect, (V)alue add, and (E)xcellence in all aspect of our partnership. Visit our new website to learn about all of the dock , door, & warehouse solutions we offer! Call us at (833) 671-5034

We hope you are enjoying our new website and would like to share a bit more about who we are as a company. At Loading Dock Equipment(LDE) our mission is to SERVE our customers through the following five best practices that we hold true to our core. 

Safety - Each Loading Dock Equipment associate goes through an extensive safety training program. LDE is committed to supplying the service trucks with not only the tools that are necessary to do the repair(s), but also the safety equipment needed to ensure our associates, and the employees of our customers, are safe.

Earn Trust – LDE Service Technicians, Parts Professionals, and Sales Team will work to earn your trust. Our intentions are to always guide the customer towards the solution that is best for them and their situation and provide the full solution to all of your materials handling needs.

Respect – At Loading Dock Equipment, our team members will respect the values of our customers we serve. In being invited to come to your facility and perform our services, this invitation comes with responsibilities. Whether it is housekeeping, safety compliance, or general rules of the facility, LDE personnel will respect the values of our customers at all times.

Value Partnerships – Loading Dock Equipment does not just want to have a service provider to customer relationship. Our goal is to have that relationship evolve into a partnership. The LDE team is dedicated to being a part of the success of the companies we serve by ensuring we provide the best products for your application and those products are in proper working condition.

Excellence – Striving for excellence is a constant in all the we do. From the tiniest detail of keeping our vehicles clean to the work that is performed for our business partners, LDE commits to doing all tasks in the pursuit of excellence.

If you are looking to expand your dock and door equipment, repair older docks & doors, need service solutions, parts or warehouse products - look no further than your Southeast partner at Loading Dock Equipment. Call us today at (833) 671-5034 or visit us at our Charlotte, North Carolina headquarters located at P.O. Box 39110 Charlotte, NC 28273.